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Refund Policy

Effective Date: 2 May 2026

1. Free Plan

The free plan does not require payment and is not eligible for refunds.

2. Paid Plans

We offer a 7-day refund window for paid subscriptions.

Refunds may be provided if:

  • You are not satisfied with the service
  • The request is made within 7 days of payment

After 7 days, payments are non-refundable.

3. Cancellations

You may cancel your subscription at any time.

  • Cancellation stops future billing
  • You will retain access until the end of your current billing period
  • No partial refunds are issued for unused time

4. How to Request a Refund

To request a refund, please use the in-app messaging feature within dropr and include:

  • Your account email
  • Reason for request

Refunds are typically processed within 5 business days.